Refund & Returns Policy

Eligibility for Returns:

  • Items must be returned within 30 days of receiving order
  • All opened or unopened products are eligible for refund.
  • Items must be unworn, unwashed, and in original condition with tags attached.

Non-Returnable Items:

  • Sale items.
  • Gift cards.
  • Underwear and swimwear.

Refund Process:

  • Contact customer service to initiate a return.
  • Return shipping is the customer’s responsibility.
  • Refunds processed within 7 days of receiving the return.
  • Refunds will be issued to the original payment method.

Exchanges:

  • Contact customer service to arrange an exchange.
  • Follow the same procedure as returns.

Damaged or Defective Items:

  • Report damaged or defective items within 30 days of delivery.
  • We will cover return shipping for defective items.
  • Full refund or replacement provided.

Return Shipping:

  • Customer responsible for return shipping costs.
  • Use a trackable shipping method to ensure we receive your return.

Contact Information:

  • Email: business@kt-sport.com
  • Support Line:‪ +1 (818) 254-8987
  • Shipping Address for returns/exchanges: Ktown Clothing 1351 Doubleday Ave, Ontario, CA 91761 United States

Note:

  • We reserve the right to refuse returns that do not meet our policy requirements.

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